FAQ's

The best way to reach us is by email: hello (at) peakdcp (dot com). Our email policy is to reply to all requests within 48 hours. If you require faster service, please send us a text message at 213-293-8070

A DCP (a Digital Cinema Package) is the industry standard for digital theatrical film and video projection. Its unique compression structure gives it unrivaled picture and sound quality. Standard DCPs are delivered on CRU-mount hard drives and USB interfacing media such as SSD (Solid State Drives) and Flash Drives.

At 20 times the data rate of blu-ray, your film will be consistently sharp and beautiful, and your sound will be clear and immersive. We can say from experience as filmmakers ourselves that if you want your film to look and sound the best it possibly can, you need a DCP. The industry standard is a standard for a reason: consistent, standardized playback from venue to venue.

File Type: MOV Codec: ProRes 422 HQ or 4444 | Frame Rate: 24fps preferred (we can also take 23.98, 29.97, 30, 59.94, and 60) | Resolution: HD, 2k or 4k | Color Space: Rec709 Gamma 2.2 | Audio: 48kHz at 24 bit. For 5.1 Sound Mix you must send 6 separate 48kHz 24bit WAV Files (L,R,C,Ls,Rs,LFE). They MUST match picture file in length exactly.

Please visit our Deliverables page for more info.

All orders come with a standard turnaround time of 10 business days. There is no additional cost beyond the encoding, media, & shipping for our standard timeframe.

Our rush prices are a flat rate added to the base encoding cost:

2K & 4k Short DCPs:

10 Business Days: $0
5 Business Days: $50
3 Business Days: $100
24 Hours (or weekend): $200

2K Feature DCPs:

10 Business Days: $0
5 Business Days: $100
3 Business Days: $200
24 Hours (or weekend): $300

4K Feature DCPs:

10 Business Days: $0
5 Business Days: $100
3 Business Days: $250
24 Hours (or weekend): $350

Blu-ray Shorts*:

10 Business Days: $0
5 Business Days: $25
3 Business Days: $50
24 Hours (or weekend): $100

Blu-ray Features*:

10 Business Days: $0
5 Business Days: $50
3 Business Days: $100
24 Hours (or weekend): $150

*When Blu-ray are ordered along with a DCP, the Blu-ray rush fee is waived in lieu of the DCP rush fee.

Please select a 2K DCP when you checkout if your film was finished in less than 2K resolution. Our professionals will work with your file to make sure it's sized correctly.

Our DCPs, by default, are created in InterOp which all DCI compliant venues worldwide accept. If you require the newer SMTPE standard (or your film is in a frame rate other than 23.98/24) please inform us you wish to have this selection. If you are unsure on which you need, please ask your distributor or festival which format your theatre supports.

You could. However, we have found current open source DCP software to be too unreliable and inconsistent to be trusted in professional applications. We often have filmmakers who come to us after their homemade DCP did not inject correctly at the venue - causing frustration and delay. Peak DCP has the tools and the experience to provide you with a dependable final product.

We offer extra copies at a flat rate of $100 for 2K DCPs and $150 for 4K DCPs. Please contact us after placing your order to add extra copies.

Blu-ray are a flat rate of $5 per disc after the encode fee.

DCPs can be made in many framerates including 24, 25, 30, 48, and 60. We professionally convert all 23.98 and 29.97 media to the nearest whole-number framerate. This service is included in the price of your DCP. Contact us if your project is not 23.98fps, 24fps, 25fps, 29.97fps, or 59.94fps.

Yes to both. Please email or call us with the deadline, shipping address and contact information. Additional shipping charges may apply.

You can either upload the film and send us a link (Google Drive preferred) or you can arrange a physical drop in LA County. Please contact us directly if you need a physical drop.

We do not have a screening room available for filmmakers to view their DCP. Because of this, we are able to keep our prices very affordable. We do however extensively check each DCP before they are shipped out.

If you find any issues pertaining to the DCP creation process, we offer a 100% refund. Please visit our terms and conditions page for more details.

We encode the exact file provided to us upon delivery. If you do not wish to have color bars & leader on your DCP, please trim the file before delivery.

We are filmmakers; we understand this happens. Send us back your corrected media within 15 days and we will re-author it at a 50% discount

Need Help?

hello@peakdcp.com

1-213-293-8070

Hours 10am-6pm Pacific Time